Print Page - Receive an error when trying to update

Title: Receive an error when trying to update
Post by: John55 on March 03, 2013, 05:53:19 AM

I purchased PlayBasic yesterday. Installed it on a Win7 64 bit system. I receive this error when trying to update:

Play Basic runs and I can compile programs.

I checked the install location and indeed the file and folder referenced is not there. I have tried to redownload and reinstall and get the same thing.

How can I fix this?

Thanks,
John

Title: Re: Receive an error when trying to update
Post by: kevin on March 03, 2013, 08:32:00 AM

Sounds like you're installing the upgrade to a different folder than the base edition. Since updates don't contains those files/folders.

The process is,

1) install base retail (V1.64L in this case)

2) download and run PlayBASIC V1.64N3 (http://www.underwaredesign.com/forums/index.php?topic=1774.msg26275#msg26275) or whatever the latest upgrade of the installer is.

Title: Re: Receive an error when trying to update
Post by: John55 on March 03, 2013, 09:41:37 AM

Thank you! That solved the whole issue. Now, when I go to preferences and check for updates I no longer receive the error. I am up to speed and staarted programming!

Thank you very much for the quick help, Kevin.

Am I allowed to have this installed on both my desktop and my laptop?

Title: Re: Receive an error when trying to update
Post by: kevin on March 03, 2013, 01:40:09 PM

QuoteAm I allowed to have this installed on both my desktop and my laptop?

yep, not a problem.

UnderwareDESIGN

General => General Support => Topic started by: John55 on March 03, 2013, 05:53:19 AM